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Delete my account
How to delete your Kidarys account and what happens to your data.
How to delete your account
- In the mobile app: open your account, then "Delete account" and hold the button to confirm.
- On the web: sign in, open your account, then "Delete my account".
- By email: write to support@kidarys.com from your account's address. We process requests within 30 days.
What is deleted right away
- Your access to every family and every child.
- Your sign-in identity: your email, your open sessions and the linked sign-in accounts (Apple, Google, GitHub).
- The notification tokens of your devices.
- Your name and email, replaced by an anonymous address.
What is kept
- History already shared in a family (daily tracking, messages, important items) stays visible to the other members, without your name: it belongs to the child's family.
- Data we are legally required to keep, such as subscription records.
Your subscription
Deleting your account does not cancel a subscription bought through the App Store or Google Play: cancel it from your store account too.
Deletion is final: you will not be able to sign back in to this account. You can create a new one with the same email address.